Reference

Open your maksimtoto privacy choices

Your DANA, OVO, GoPay and QRIS wallet records, device logins, and lobby choices sit under this Privacy Policy before you open an account, where local law permits.

DANA dataOVO recordsDevice controlsCookie choices
maksimtoto Open your maksimtoto privacy choices
CONTACT PATHS

Contact us about your privacy request

Privacy requests should reach a person who can see the account trail and limit what is shown during the conversation.

Live chat Use live chat from the footer after signing in. Our team is available 09:00-23:00 WIB and can confirm the data categories tied to your username before raising a privacy ticket.
WhatsApp privacy queue Message the WhatsApp number shown inside your account menu, not a copied link from another page. We ask for your username and masked phone number before discussing privacy records.
Email request Send email to [email protected] if you want a written trail. Include your username, saved phone number, and the change you request so we can match it safely.
DATA CARE

Check how we protect your records

Security controls are placed where you use them: Account > Security > Devices shows recent sign-ins, and Privacy Choices handles cookie changes.

Account data

We collect account fields you enter yourself, such as username, phone number, email address, password hash, and verification status. These details support sign-in security, contact checks, and privacy request matching.

Payment records

DANA, OVO, GoPay, and QRIS records are used to match transfers, trace mismatched wallet entries, and handle refund questions. We keep only the details needed for account, finance, and security checks.

Cookies

Cookies help remember language choice, session state, and whether you dismissed a privacy banner. You can clear them in your browser, then return to Privacy Choices after signing in.

Device controls

Open Account > Security > Devices to see recent device sessions. If a phone is no longer yours, remove the session and contact us so we can check account access.

Retention

We keep records while your account is active and after closure when finance, dispute, or security checks require it. When a record is no longer needed, we remove or anonymise it.

Access rules

Only staff handling payments, security, technical service, or privacy tickets can view relevant records. We use role-based access and internal checks to reduce casual viewing inside support tools.

Ask clear questions about this policy

Privacy questions often come up before the account form, after a wallet transfer, or when a new phone is used. We answer them in practical terms so you know which records exist, how to reach us, and what steps you control inside the account. If a case needs deeper checking, send the request through a signed-in channel. That keeps the reply tied to you.

It covers account fields, contact details, device sessions, cookie choices, DANA, OVO, GoPay, and QRIS records, plus messages you send to support. It also explains why we keep each category.

Payment data helps us match your wallet transfer with your account, check mismatched QRIS references, and answer finance questions. We do not use your DANA, OVO, or GoPay details for unrelated contact lists.

Yes, contact live chat, WhatsApp, or [email protected] with your username and saved phone number. We check account ownership first, then tell you what can be corrected, deleted, or retained.

Cookies may remember session state and preference signals, such as returning to Dragon Tiger or Starlight Princess lobby pages. They help the site load your choices, and you can reset them in your browser.

Sign in and open Account > Security > Devices. You will see recent sessions, device labels, and sign-in times; remove anything unfamiliar and contact us if a session looks wrong.

We share limited data with providers that process payments, host systems, deliver messages, or help secure accounts. Each provider receives only the records needed for that task, not broad account access.

We place material changes on this page and may notify you through account messages or saved email. Check the effective text before you open an account or after any privacy notice appears.